If your questions are not answered on this page, please contact us via our ticket system (in the menu under Support > Tickets, use the Presale category). Also go threw the Terms & Conditions which apply to any purchase and answer the below questions more thoroughly.
If you have any questions or issues and have an active support subscription, you can create a ticket describing your issue in our ticket system (in the menu under Support > Tickets, use the General Support category). Our engineers will get back to you shortly.
We are really proud of the level of support we provide. It is our goal to help you have success and save time with any extension you purchase from us and solve any issues that prohibit that as soon as possible. We strive to answer and reply to your questions and issues within one business day. Our support is open during normal business days between 07.00 and 17.00 CET.
Yes, you can keep installing the latest extension version you downloaded during your subscription, even after your subscription expires.
No. All extensions sold as subscriptions via chillcreations.com are not encrypted in anyway. You will receive full access to the extension and the code.
Yes. All extensions sold as subscriptions via chillcreations.com can be installed on multiple websites. We do not limit your usage in anyway.
Yes, you can make any necessary modification(s) to the products to fit your purposes.
Our extensions are licensed under the terms of the GNU General Public License (version 2, see the full GPL license for details).
MySQL 4.1 or higher, MySQL 5.x recommend
PHP 5.x or higher, PHP 5.2.x recommended
cciDEAL is not sold via this website, but via Joomla! Virtuemart iDEAL.nl. The above answers do not apply to cciDEAL, the cciDEAL pre-sale FAQ can be found on Joomla! Virtuemart iDEAL.nl.
