How to get support
- Manuals, how to get started with (and configure) our extensions
- FAQs, answers to frequently asked questions
- Tickets, direct support from Chill Creations, for paying customers
We try to reply to tickets within 24 hours on business days, from monday to friday.
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We support
- Installation issues
- Upgrade questions
- Configuration questions and issues
- "How to" questions
- Bugs and security issues
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We do not support
- Installations on localhost
- Configuration of servers (Zend Optimizer etc)
- Installations on servers with PHP 4 or lower
- Websites with illegal or 18+ content
- Custom "free" modifications to our extensions
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Support
