Uw licentie is niet geldig... [OLD NON-GPL VERSION ONLY]

This FAQ does not apply to users of a cciDEAL GPL version , read more...

If you are getting a variation of the error "Uw licentie is niet geldig..." on your website, there is an issue with your cciDEAL license file. There can be different problems and solutions. You can go threw the below FAQ item untill the issue is solved. If you still have the issue after completing the FAQ, please create a new support ticket.

1. License in the website root?

Go to the root of the website, where Joomla! is installed. Is there a license.lic file present? If not, add it from the cciDEAL download folder "cciDEAL_UNZIP_FIRST.zip". If the issue is noy foxed after adding it, or if there is no license.lic file, continue below.

2. Demo license or permanent license?

Is your website using a demo license that is expired? Did you ever request a permanent license for your domain? Read the cciDEAL manual to read more about demo and permanent licenses, and try to find out if you or another webmaster for that site, ever requested a permanent license. Otherwise, you might want to request one now. Read the cciDEAL manual to find out how.

3. Multiple domains point to one website via an alias

Examples of the issue:

Our website can be found on www.domain1.ext and domain1.ext (non-www)
Our website can fe found by different domains, like domain1.ext and domain2.ext

The first solution would be to request a license for several domain names. You will then receive a license that works with the .nl extension and the .com extension alike. However, this solution is not recommended by us!!

It is not beneficial for search engine optimization to set up several domain names on a website as an alias. If you wish to redirect several domain names to one website you should do this according to Google with a '301 redirect'. Contact your host for more information or Google "301 redirect".

You could use .htaccess for this purpose (only on Linux servers). Add the code that is mentioned below in .htaccess under the line "RewriteEngine On". Replace domain.ext with the name of your own domain!


########## Begin - Redirecting www request to non-www
#
RewriteCond %{HTTP_HOST} ^domain.ext [NC]
RewriteRule (.*)  http://www.domain.ext/$1 [L,R=301]
#
########## End -Redirecting www request to non-www

If you are still having issues, contact us by creating a new ticket!