If your newsletter is marked as spam/junk or added to a spam/junk folder of Outlook, Thunderbird or Gmail, or isn't received at all by users on for example Hotmail, Yahoo, Gmail; you should know this is a server and/or domain issue, not a ccNewsletter issue. The exact same newsletter might get into the same e-mails account inbox if it was sent from another server and/or domain.

Services like Yahoo, Gmail and Hotmail have their own "spam lists" where they add servers and domains that they think are sending spam or have sent spam in the past. So it is even possible to sent sent a newsletter from a server or domain which is NOT marked as spam in for example Gmail or Hotmail, but IS marked as spam in Yahoo "spam lists".

It is also possible the criteria of Yahoo/Gmail/Hotmail/Outlook etc. for spam were all met (for example: short message, bad server etc.) and that is the reason it got in the spam/junk folder.

To get a message in the e-mail account's inbox:

• add more content to the message, rewrite the subject, delete bad HTML code and then see if it gets through
• send the newsletter from a server and/or domain which is not marked in the "spam lists"