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Professional support

Development and professional technical support is included in an active subscription.
As with all updates, we always and strongly recommend to first make a backup of your site. If you are experiencing an issue that might be caused by a recent update, consider installing the previous version of the software that did work for you as a temporary solution. For questions do consult presale questions and our requirements for technical support needed.

100% Open Source

You will not be locked in! We believe in the freedoms of open source. You get the full source code and are free to do any modifications to our Joomla! extensions. We do not encrypt our extensions with IonCube, and do not add hidden backlinks, but do inform us when requesting technical support of your changes. As long as you did not complicated things and modifications are to severe we can see what we are to do, no promises though.

Highly rated extensions

The extensions are ccNewsletter, ccInvoices, cciDEAL and are users friendly, easy to use, easy to install  for sending a newsletter, to add iDEAL or to create and send invoices.
Any questions before installing ? Go to: presale questions

Money back guarantee

Are you not sure our Joomla! extensions will fit your needs? Try them out without any risk. If they just don’t work for you, we will refund your order completely and without question, within 14 days after your original purchase! Take any ccExtensions for a 14 day test drive on your own website. If you are not satisfied with one of our ccExtensions, for any reason, return it within 14 days and we will give you a full refund! When you want to return an extension, please send a support email, tell us what extension you want to return and your order number. We would also love to receive the reason you are returning the extension and any other feedback that could help us further improve our extensions, so please do include it. Refund requests are processed within 5-10 business days.

Customers in 60+ countries

We have thousands of new customers every year, joining us from over 60 countries around the world. That is why our extensions are flexible so it is possible to adjust them to your specific needs in almost all cases.

Prices are affordable

Just because it is affordable priced! And yes, because it is  most definitely chillcreations.

Experienced with Joomla!

Our support team has many years of experience with Joomla! CMS and also many years of web technologies. Our main focus is to keep our extensions, should the need arise, in constant development. Any ideas or input or suggestions from your part is most welcome and will be listened to. Important note: You will need to make sure that the current version of our extensions supports new versions of Joomla!. Moving from one Joomla! version to another should never be done without extensive testing and research from your part. We clearly communicate the Joomla! version supported by our extension on our product pages, via our Changelog . We always recommend you before updating/ migrating to double check first .

Questions? Please first :

• Consult the manuals for ccNewsletter, cciDEAL or ccInvoices?
• Consult the FAQ’s for ccNewsletter, cciDEAL or ccInvoices?
• Use the latest version from the downloads section?
• Consult  :
  1. https://www.chillcreations.com/manuals/ccnewsletter/updating-ccnewsletter/
  2. https://www.chillcreations.com/manuals/ccideal/updating-ccideal/
  3. https://www.chillcreations.com/manuals/ccinvoices/updating-ccinvoices/
• Have an active subscription?
• All of the above done and checked ? Send your support request e-mail to support@chillcreations.com