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What do I get for my purchase?

Your purchase is a yearly subscription with an automatic recurring payment. This gives you constant access to automatic updates from our website and technical support.

Can I use the extension forever?

Yes, we do not restrict the usage of our extensions. You buy an extension once, and receive the right to install and use the extension forever.

Can I test your extensions without risk?

We have a money back guarantee.

Take any extension for a 30 day test drive on your own website! If you are not satisfied with our Joomla! extensions, for any reason, return it within 30 days and we will give you a full refund! Yes, you can really purchase and give all our extensions a try, if they do not fit your needs, return them!

What Joomla versions are supported?

All our extensions are compatible with Joomla! 2.5 and Joomla! 3.x. We have ended support for Joomla! 1.5 in September 2012.

Do I get support with your extensions?

Yes, with every commercial extension we offer one year support and updates. You can send a support email. Our staff will get back to you shortly. 

Can I cancel the subscription?

Yes, you can cancel the subscription to your extensions at any time from your account page.

On how many websites can I install extensions?

Yes, you can keep installing any purchased extensions, even after the first year of support and updates. There are no restrictions on the amount of websites the extensions are used on.

Can I get a refund?

If you want to return an extension, please send a support email, tell us what extension you want to return and your order number. We would also love to receive the reason you are returning the extension and any other feedback that could help us improve our extensions and business. Refund requests are processed within 3 business days.

Still got questions? Just email david@chillcreations.com